Terms of service
Terms of Service
Welcome to The Exhale Co. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully.
General Information
The Exhale Co. offers hand-poured candles and related goods made in small batches. By using this site, you confirm that you are at least the age of majority in your state or province of residence.
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.
Products & Availability
All products are subject to availability. Because our candles are handmade in small batches, slight variations in color, scent, or appearance may occur and are part of the nature of handcrafted goods.
We reserve the right to discontinue any product at any time.
Pricing & Payment
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change pricing at any time without notice. Any changes will not affect orders that have already been placed and confirmed.
Payment must be received in full before orders are processed and shipped.
Order Accuracy
Please review your order carefully before submitting. The Exhale Co. is not responsible for errors caused by incorrect information provided at checkout, including shipping addresses or selected options.
If you notice an error, contact us as soon as possible. We cannot guarantee changes once an order has entered processing.
Shipping & Delivery
Shipping times and processing details are outlined in our Shipping & Delivery policy. While we strive to meet estimated timelines, delays may occur due to carrier issues, weather, or high-volume periods.
The Exhale Co. is not responsible for delays once an order has been handed over to the carrier.
Returns & Replacements
Our Returns & Replacements policy outlines how we handle damaged or incorrect orders. By placing an order, you agree to that policy.
Due to the nature of our products, we do not accept returns or exchanges once items have shipped.
Candle Care & Use
Candles should be used responsibly and in accordance with the candle care instructions provided with your order.
The Exhale Co. is not responsible for damage, injury, or loss caused by improper use, misuse, or failure to follow safety guidelines.
Intellectual Property
All content on this site, including text, images, logos, and designs, is the property of The Exhale Co. and may not be copied, reproduced, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, The Exhale Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the purchase price of the product in question.
Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the United States and the state in which The Exhale Co. operates.
Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: hello@theexhaleco.com